Short idea (118): Psychotherapists learn quickly that people who appear good are almost never as good as they appear, and people who appear bad are rarely ever as bad as they appear.
Short idea (147): It is easy to have bad motives and to try to cover them over with warm smiles and expressions of care and concern and with promises to always be helpful. So it is possible to be doing very bad things and to appear like an angel. We all fall for this. It is also possible to be doing very good things and not to care at all about how you look. You can be so involved in doing this good thing that you forget about others around you, and they can think you are selfish and self-centered and short-tempered and bad. We all make the mistake, at times, of thinking people are being bad when they are really being very good.